Employee Zero was established in 2014 by ex-Apple employees to support customers with their Apple products at home and at work. Our Support Centre is located in central Leicester on the Pioneer Science and Technology Park, next to the National Space Centre. Handily, you can follow the signage for the National Space Centre, placed on all major routes through Leicestershire to find us!
We maintain membership to the Apple Consultant Network, which requires our Consultants to renew their Apple Certifications annually, as well as an expectation for our employees to deliver world-class customer service befitting the Apple brand.
If a job is worth doing, it’s worth doing well; this is our work ethic. This mantra is simple and transparent and ensures that each customer is treated with respect and honesty. Honesty and integrity are qualities we hold above all others, as we are not in this industry for the quick wins.
Our philosophy is to truly understand your vision as a fixed point and to work back from there to create a solution that delivers the best possible value from your investment. We love to meet customers and companies that have the same values and ambitions as we do. We have developed a customer base of fantastic like-minded people who share the same vision as us, who we have worked with to create innovative solutions that address their everyday problems.
If you think we can help you deploy Apple products in your organisation, sharpen your workflow through training or repair a much-loved Mac, please drop us a line.