Employee Zero was established in 2014 by ex-Apple employees to support customers with their Apple products at home and at work. Our Support Centre is located in central Leicester on the Pioneer Science and Technology Park, next to the National Space Centre. Handily, you can follow the signage for the National Space Centre, placed on all major routes through Leicestershire to find us!
We maintain membership to the Apple Consultant Network, which requires our Consultants to renew their Apple Certifications annually, as well as an expectation for our employees to deliver world-class customer service befitting the Apple brand.
We are also one of only four businesses in the UK that is an Apple Authorised Training Provider. Our courses we provide range from macOS Support Essentials, to iOS Deployment Essentials. See our full catalogue here.
If a job is worth doing, it’s worth doing well; this is our work ethic. This mantra is simple and transparent and ensures that each customer is treated with respect and honesty. Honesty and integrity are qualities we hold above all others, as we are not in this industry for the quick wins.
Our philosophy is to truly understand your vision as a fixed point and to work back from there to create a solution that delivers the best possible value from your investment. We love to meet customers and companies that have the same values and ambitions as we do. We have developed a customer base of fantastic like-minded people who share the same vision as us, who we have worked with to create innovative solutions that address their everyday problems.
If you think we can help you deploy Apple products in your organisation, sharpen your workflow through training or repair a much-loved Mac, please drop us a line.
Our Consultants can tailor a bespoke solution for your business that works for you. We take into consideration the hardware, software and services in use today, and set out a plan in line with your brief during our initial conversations. Typically we aim to install a solution that will provide enough capacity to look 3 – 5 years into the future. Get in touch below and we will arrange to meet you for a coffee and chat to discuss your vision.
Once set up, learn how the latest release of OS X or iOS can sharpen your workflow at one of our Seminars, or we can join you at your location to deliver One on One or Group Training. Our Trainers deliver a variety of content on Apple software and hardware. Our Guest Trainers specialise in topics ranging from the Adobe Suite to Social Media in Business.
Our Apple Certified Macintosh Technicians can help you bring a Mac back to life, or upgrade software and hardware to work into the future. We can repair or upgrade Intel-based Macs, help you move from one computer to another, set up backup solutions and support you as you require.