Our fully-managed services give you access to our friendly and knowledgeable help-desk engineers. When you need help, you can get in touch via our ticketing system, email or phone for support.
Depending on your setup, we also have various monitoring and alerting tools which we use to keep tabs security firewalls, networking equipment, servers, and even computers. These tools allow us to not only react to emerging issues such as a failing hard drive, but to also proactively apply security updates and perform other routine maintenance.
As well as the pro-active and reactive support, our managed services can include mobile device management (MDM) services for editing restrictions and permissions, deploying and recalling software and configuring new devices to a standard company specification.